RETURN INSTRUCTIONS:
Please follow the instructions below to ensure accurate and timely
processing of your request.
Complete the following RMA form and hit send.
Please fill in all required fields as complete as possible to
prevent delay in issuing your RMA number.
Once we received your completed request, we
will reply to your email within 48 hours with your RMA #. Once
you receive our reply, please print out this form along with the
RMA # and include the print-out with the return merchandise.
If you do not have the original box, please
use some protective materials to wrap the jewelry. Although not
required, it is highly recommended that you use a shipper that
uses tracking numbers for shipments—Eternal Sparkles is not
responsible for lost packages.
